Privacy Policy

Payment Processing

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Privacy Policy

Hong Kong Kevin Company Limited operates flatshoesdmc.com to sell footwear products. This Privacy Policy explains how Hong Kong Kevin Company Limited collects, uses, shares, and protects personal information when a customer visits flatshoesdmc.com, creates an account, places an order, or contacts customer support. By using flatshoesdmc.com, the customer agrees to the practices described in this Privacy Policy.

Information Collected

Hong Kong Kevin Company Limited collects personal information that a customer provides directly. This information includes name, email address, shipping address, billing address, telephone number, account password, order history, shoe size, product preferences, and communication records. When a customer contacts Hong Kong Kevin Company Limited, the information provided in that communication is collected. When a customer creates an account or places an order, profile information and order details are collected.

Hong Kong Kevin Company Limited collects technical information automatically. This information includes Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, and clickstream data. This information is collected through cookies, pixels, and similar technologies. Hong Kong Kevin Company Limited does not collect full credit card numbers, expiration dates, or security codes. Hong Kong Kevin Company Limited does not store payment card details.

Use of Information

Hong Kong Kevin Company Limited uses personal information to process orders, fulfill shipments, provide order confirmations, provide customer support, manage accounts, prevent fraud, and comply with legal obligations. Hong Kong Kevin Company Limited uses email addresses to send transactional messages about orders, account activity, and policy changes. Hong Kong Kevin Company Limited uses personal information to improve flatshoesdmc.com, analyze website performance, personalize product recommendations, and measure marketing effectiveness. Hong Kong Kevin Company Limited uses shipping addresses to deliver footwear products. Hong Kong Kevin Company Limited uses telephone numbers only for order-related communication and customer support.

Cookies and Tracking Technologies

Hong Kong Kevin Company Limited uses cookies to operate flatshoesdmc.com. Essential cookies enable account login, shopping cart functions, and checkout. Performance cookies collect information about how visitors use flatshoesdmc.com. Functional cookies remember language preferences and region settings. Advertising cookies deliver relevant advertisements for footwear products. A customer can disable cookies through browser settings. Disabling essential cookies may prevent checkout and account access. Hong Kong Kevin Company Limited also uses web beacons and pixels to track email opens and website visits.

Payment Processing

All payment transactions on flatshoesdmc.com are securely handled by third-party payment gateways. Hong Kong Kevin Company Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Payment card details are provided directly to the third-party payment gateway. The third-party payment gateway processes the payment and returns only a transaction confirmation and limited payment status information to Hong Kong Kevin Company Limited. Hong Kong Kevin Company Limited does not retain payment card details. Customers should review the privacy policy of the third-party payment gateway before completing a purchase.

Sharing of Information

Hong Kong Kevin Company Limited shares personal information with service providers that perform functions on behalf of Hong Kong Kevin Company Limited. These service providers include shipping carriers, payment gateways, email delivery providers, analytics providers, fraud prevention providers, and customer support platforms. Hong Kong Kevin Company Limited shares information only to the extent necessary for these providers to perform their functions. Hong Kong Kevin Company Limited does not sell personal information. Hong Kong Kevin Company Limited may disclose personal information when required by law, court order, or legal process. Hong Kong Kevin Company Limited may disclose personal information to protect the rights, property, or safety of Hong Kong Kevin Company Limited, customers, or the public.

Data Security

Hong Kong Kevin Company Limited uses administrative, technical, and physical safeguards to protect personal information. These safeguards include encryption of data in transit, access controls, secure servers, and employee training. No method of transmission over the Internet is completely secure. Hong Kong Kevin Company Limited cannot guarantee absolute security of personal information. Customers are responsible for maintaining the confidentiality of account passwords.

Data Retention

Hong Kong Kevin Company Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Hong Kong Kevin Company Limited retains order information to comply with tax, accounting, and legal requirements. Hong Kong Kevin Company Limited retains account information until the customer requests account deletion. Hong Kong Kevin Company Limited deletes or anonymizes personal information when it is no longer needed.

Your Rights

Customers may request access to personal information, correction of inaccurate personal information, deletion of personal information, restriction of processing, and a copy of personal information. Customers may object to processing based on legitimate interests. Customers may withdraw consent at any time. Customers may opt out of marketing emails by using the unsubscribe link in each email. Customers may exercise these rights by contacting Hong Kong Kevin Company Limited at [email protected]. Hong Kong Kevin Company Limited responds to verified requests within the time required by applicable law.

Children's Privacy

flatshoesdmc.com is not intended for children under 13 years of age. Hong Kong Kevin Company Limited does not knowingly collect personal information from children under 13. If Hong Kong Kevin Company Limited learns that a child under 13 has provided personal information, Hong Kong Kevin Company Limited deletes that information. A parent or guardian may contact Hong Kong Kevin Company Limited at [email protected] to request deletion.

Changes to This Privacy Policy

Hong Kong Kevin Company Limited may update this Privacy Policy. Hong Kong Kevin Company Limited posts the revised Privacy Policy on flatshoesdmc.com. Continued use of flatshoesdmc.com after changes are posted constitutes acceptance of the revised Privacy Policy. Customers should review this Privacy Policy periodically.

Contact Information

Customers may contact Hong Kong Kevin Company Limited regarding this Privacy Policy at [email protected]. The mailing address is 4/F, YAU SHING COMMERCIAL CENTRE, 51 SAI YEUNG CHOI STREET SOUTH, MONGKOK, KOWLOON, HONG KONG. The telephone number is +852 4245 1424. The website is flatshoesdmc.com.