Introduction
Welcome to flatshoesdmc.com. This website is operated by Hong Kong Kevin Company Limited. These Terms of Service govern your access to and use of the website and the purchase of shoes from Hong Kong Kevin Company Limited. By accessing or using the website, you agree to be bound by these terms. If you do not agree, you must not use the website.
Eligibility
You must be at least 18 years old to purchase products. By placing an order, you represent that you are legally capable of entering into a binding contract. Hong Kong Kevin Company Limited reserves the right to refuse service to anyone at any time.
Account Registration
You may create an account on flatshoesdmc.com. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Hong Kong Kevin Company Limited immediately at [email protected] of any unauthorized use of your account. Hong Kong Kevin Company Limited is not liable for any loss arising from your failure to protect your account.
Orders and Payment
All orders are subject to acceptance by Hong Kong Kevin Company Limited. Hong Kong Kevin Company Limited may cancel any order for any reason. Prices are displayed in US dollars. Payment must be made through accepted methods. Hong Kong Kevin Company Limited reserves the right to correct pricing errors. If an order is placed at an incorrect price, Hong Kong Kevin Company Limited will cancel the order and refund the amount paid.
Shipping
Shipping times vary by destination. Hong Kong Kevin Company Limited is not responsible for delays caused by carriers. Risk of loss passes to you upon delivery. You must provide accurate shipping information. Hong Kong Kevin Company Limited is not responsible for orders shipped to incorrect addresses provided by you.
Returns and Refunds
Hong Kong Kevin Company Limited offers a strict 14 days no-reason refund policy. You may return shoes within 14 days of receipt for any reason. Shoes must be unworn, in original packaging, and with all tags attached. To initiate a return, contact [email protected]. Refund processing and arrival to your account takes at least 14 days from the date Hong Kong Kevin Company Limited receives the returned item. For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Hong Kong Kevin Company Limited is not responsible for delays caused by payment processors or financial institutions.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] with photographic evidence of the damage or defect. Claims submitted after 7 days will be rejected. Hong Kong Kevin Company Limited will replace or refund damaged items at its sole discretion. This 7 days claim period is separate from the 14 days no-reason refund policy.
Product Descriptions
Hong Kong Kevin Company Limited attempts to describe shoes accurately. However, colors and sizes may vary slightly from images. Hong Kong Kevin Company Limited does not warrant that descriptions are error-free. If a product is not as described, your sole remedy is to return it under the 14 days refund policy.
User Conduct
You agree not to use the website for illegal purposes. You agree not to post false information. You agree not to interfere with security features. You agree not to use automated systems to access the website. You agree not to resell products without authorization. You agree not to engage in fraudulent activities. Violation may result in account termination.
Intellectual Property
All content on flatshoesdmc.com is owned by Hong Kong Kevin Company Limited. This includes text, images, logos, and software. You may not reproduce, distribute, or create derivative works without permission. Unauthorized use may result in legal action.
Limitation of Liability
Hong Kong Kevin Company Limited is not liable for indirect, incidental, or consequential damages. Hong Kong Kevin Company Limited is not liable for lost profits or data. Total liability shall not exceed the amount paid for the product. This limitation applies to the fullest extent permitted by law.
Indemnification
You agree to indemnify Hong Kong Kevin Company Limited against claims arising from your violation of these terms. You agree to cooperate with Hong Kong Kevin Company Limited in the defense of any such claims.
Disclaimer of Warranties
The website and products are provided "as is" and "as available". Hong Kong Kevin Company Limited disclaims all warranties, express or implied, of merchantability and fitness for a particular purpose. Hong Kong Kevin Company Limited does not guarantee uninterrupted or error-free service.
Termination
Hong Kong Kevin Company Limited may terminate your access to the website at any time without notice for violation of these terms. Upon termination, you must cease all use of the website. Provisions that by their nature should survive termination shall survive.
Governing Law
These Terms of Service are governed by the laws of Hong Kong. Any disputes shall be resolved in the courts of Hong Kong. You consent to the exclusive jurisdiction of Hong Kong courts.
Changes to Terms
Hong Kong Kevin Company Limited may update these terms at any time. Continued use of the website constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically.
Contact Information
Email: [email protected]
Phone: +852 4245 1424
Address: 4/F, YAU SHING COMMERCIAL CENTRE, 51 SAI YEUNG CHOI STREET SOUTH, MONGKOK, KOWLOON, HONG KONG